100% Guarantee from us to you

We understand that buying from Forgiven Jewelry and apparel on our website can be somewhat intimidating since you cannot actually try on the items before you buy them.

For this reason, our Terms and Conditions are simple, we are more than happy to refund or exchange any item that does not fit properly or does not meet your expectations.

Items purchased on Forgivenjewelry.com can be returned to back to Forgiven Jewelry without a return authorization or approval via mail (USPS) using the instructions below.

Forgiven Jewelry will make every effort to exchange or credit for defective items quickly. If you think your merchandise is defective, please DO NOT return it.

ATTN: Forgiven Returns 4893 Greenwood Rd. Rootstown, OH 44272

Return in a padded or bubble envelope via USPS First Class Mail (you can probably even reuse the envelope we shipped it in). Send us your contact info and instructions of what you would like to do.  That's it! Simple and easy

Please allow us up to 3 business days in order process your return or refund your credit card after receiving the shipment. In the event that you need your return handling to be expedited, please email us at jill@forgivenjewelry.com, and we will make every effort to speed up the processing of your request.